Sales Policies

Sales Policies

Payment Policy:
After customer has been invoiced, we require 1-15 business days to prepare your equipment, depending on the equipment piece and refurbishing process, some items do not apply and ship immediately, please see official invoice. Custom frame and upholstery colors may take up to four weeks to complete. You will be notified when your product is ready for shipment. MtEverClimb charges $25.00 for customer checks returned for any reason.

Cancellations:
All cancellations prior to shipment or delivery of your equipment must be in writing. Canceling your order after your product has shipped will result in the forfeiture of your shipping charges. In the event that the buyer/seller must commence action to recover any sums on the invoice or dispute their order, it is agree that such action can be brought in the courts. Buyer agrees to pay reasonable attorney’s fees and cost of the suit.

Refunds:
MtEverClimb offers a 30 day 100% money back guarantee on merchandise deemed defective on arrival or unserviceable by MtEverClimb or an authorized service provider of said corporation. MtEverClimb will arrange to send a technician to location to evaluate the product. Customer can return product at MtEverClimb’s expense if the wrong product has been accidently received. MtEverClimb will pay to pick up the incorrect product and will immediately commence the process of shipping the correct one. If the customer decides to return the goods for any reason other than craftsmanship or error on MtEverClimb’s part, customer is responsible for all shipping charges back to origin.

Liabilities:
MtEverClimb has no control over customer’s use or operation of their equipment; customer therefore assumes all responsibilities and risks associated with the equipment’s use and operations. Customer agrees to indemnify and hold MtEverClimb harmless from any claims, demands, cause of action, damages, losses, costs, attorney fees or expenses which may arise out of any injury from use of the equipment or dispute with the manufacturer regarding construction and/or operation of the equipment; as well as the customer’s or any third party’s use or inability to use the equipment.

Shipping:
The equipment is sold on a “cost & freight” basis and MtEverClimb will arrange shipment. MtEverClimb shall not be held liable or responsible for any damages that may occur to the equipment after it has been shipped from MtEverClimb’s premises. The customer must note any visible damage on the bill of lading or air bill. If you experience any problems when receiving your product, like damage in shipping, always accept the shipment and mark it damaged. MtEverClimb will assist customer in filing claims against the shipper and/or sending a replacement unit if it is unserviceable onsite.

MtEverClimb does not guarantee delivery by a specific date and customer acknowledges that any proposed date provided by said corporation shall only be an estimated date. Shipping charges do not include inside delivery or setup, unless otherwise specified in writing on invoice. All products ship curbside, unless otherwise stated on invoice. Additional fees apply to services such as “inside delivery” and “lift gate.”

Warranty:
(a) “As is” sale. The equipment is sold “as is” and “where is,”without any express or implied warranties, except that the equipment is free and clear of any liens or encumbrances. MTEVERCLIMB MAKES NO WARRANTY, EXPRESS OR IMPLIED, REGARDING THE EQUIPMENT AND DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR WARRANTY OF FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL MTEVERCLIMB BE LIABLE TO CUSTOMER OR ANY THIRD PARTY FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO BODILY INJURY, PROPERTY DAMAGES, LOST PROFITS, LOST SAVINGS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE SALE, USE OR INABILITY TO USE THE EQUIPMENT.

(b) Limited Warranty: MtEverClimb warrants that the product you have purchased for use from MtEverClimb or from an authorized MtEverClimb reseller is free from defects in material or workmanship under normal use during the warranty period. MtEverClimb hereby provides customer a one year warranty on parts and a ninety day warranty on labor on all refurbished/remanufactured cardio and strength equipment, unless otherwise stated on invoice; the warranty shall commence of the date MtEverClimb ships and/or delivers the equipment to customer. Your sales receipt, showing the date of purchase of the product, is your proof of purchase. This warranty only extends to you, the original purchaser. It is not transferable to anyone who subsequently purchases the product from you. During the warranty period MtEverClimb will repair or replace (at MtEverClimb’s option) the product if it becomes defective, malfunctions, or otherwise fails to conform to this limited warranty under normal use. In repairing the product, MtEverClimb may replace defective parts, or at the option of MtEverClimb, serviceable used parts that are equivalent to new parts in performance. All exchanged parts and products replaces under this warranty will become property of MtEverClimb.